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The management company in the Amur region was punished for deceiving customers

The management company in the Amur region was punished for deceiving customers
Special project Financial literacy

In the Amur Region, after checking the prosecutor’s office of Raichikhinsk for the director of Management Company Resource LLC, they brought an administrative case for consumer fraud. It turned out that the management company illegally took fees from tenants for providing certificates.

Five rubles were taken from the tenants for one certificate, although they should have provided them for free. The territorial department of the Rospotrebnadzor administration in the Amur Region fined the director of the manager for ten thousand rubles, and the prosecutor Raichikhinsk appealed to the court to protect residents of the houses managed by LLC Resource UK.

As an expert of the information portal Zhilfin.rf (within the framework of the project of the Ministry of Finance of Russia on financial literacy) Lolla Kirillova, certificates “On registration”, “On the composition of the family”, “Characteristics of the living space”, extracts from house (apartment) books are not issued by management companies or HOA. They do not have the authority to do so. The single housing document, copies of the financial and personal account, extracts from the house book, registration cards of the owner of the dwelling, certificates and other documents are issued by state and municipal institutions in the field of housing and communal services, and registration documents are issued by the Russian Ministry of Internal Affairs.

“Managing organizations do not carry out registration accounting, but accept documents from citizens and can transfer them to registration authorities and vice versa. However, they cannot charge for this, ”the expert notes.

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