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For Russian Railways passengers, the Internet site of the company's president is open on the website of Russian Railways

The passengers of Russian Railways now have the opportunity to share with the company's management their opinion on the services provided, to assess the work of Russian Railways as a whole: the Internet reception of the president of the company Oleg Belozyorov began to work on the website of Russian Railways.

The site of the main Russian railway company will now operate a new section - Presidential reception room company.

Oleg Belozerov plans to communicate with passengers and customers of the Russian Railways holding, directly receiving information from them about what is happening on the Russian railways as feedback.

In an address to the resource visitors, the president of the company noted:

“Dear readers, site visitors! For me, as the head of the Russian Railways, direct information from you is important. Feedback will help to evaluate the work of "Russian Railways" both in general and in specific areas of the company.
The company receives hundreds of requests a day. I can assure you that all incoming information is thoroughly understood for making specific managerial decisions. It was the number and frequency of calls coming through all communication channels that made me take personal control of this work. "

The Internet receptionist of JSC Russian Railways will provide feedback and public discussion on the most popular topics related to the work of both the passenger and cargo complex of the Russian Railways holding company, answer the questions received, and initiate surveys to improve the quality of customer service.

The first topic for discussion is the provision of food services in long-distance trains.
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