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Tour operators asked the Ministry of Transport to return money for tickets to Italy
Representatives of the Association of Tour Operators of Russia (ATOR) asked the Ministry of Transport of the Russian Federation to oblige airlines to return 100% of the cost of air tickets to countries where coronavirus is widespread. Now, with the mass cancellation of tours, carriers cancel documents only on the terms of the selected tariffs. If they are "irrecoverable", the retention reaches 95%.
Как сообщает Association press service, an acute situation has developed with tours to Italy. Thousands of tourists cancel their trips and tour operators, according to the recommendations of regulators, are obliged to return them money for package tours. Almost 50% of the cost of such trips is accounted for by airline tickets that the airlines canceled without deductions.
A letter was written to ATOR and addressed to the Minister of Transport of Russia. It contains a request for the period of distribution of the coronavirus to introduce requirements for airlines to terminate transportation agreements with a full refund to passengers and carriers of the carrier.
In addition, tour operators are offering carriers to allow the rescheduling of dates of non-refundable tickets until September 30, 2020, when the epidemic in Italy is expected to decline. In this case, the airlines will not incur direct losses, but only delay the performance of their obligations.